Frequently Asked Questions (FAQ)
Updated APRIL 2021
Questions about Consultations
Questions about Products
Yes, we work with Cambria Quartz.
Questions about Quotes/Estimates
Questions about Installation
From the first measurements to the final installation, the whole process can take about three or four weeks (depending on our schedule) for an average sized kitchen. (About 40-50 sq ft) For smaller projects, it usually takes two to three weeks or so, depending on our schedule. For Cambria projects, it may take a bit longer since it is considered a “special order”. Installations usually take a whole day, but for larger projects (such as a kitchen and multiple bathrooms) it may take several days.
Questions about Small Projects
Questions about Paying Bills
For most kitchen and bathroom countertop projects, we require a minimum 60% deposit before ordering materials and before the template date. A higher deposit may be required for special order materials such as Lapitec, Dekton, etc. Another 25% is due before installation date. The remaining balance is due on the day of installation. If there are changes made after the template and the invoice increases, we may need to collect another partial payment to keep the deposit at 60%.
For small pick up orders such as shower curbs, windowsills, etc, we collect 100% up front.
For hourly jobs, we collect a 60% deposit from the estimate and adjust the invoice on the actual time if needed.
Questions about Employment Opportunities